DATA PRIVACY STATEMENT

We may collect personal information necessary for the delivery of our banking products and services, including but not limited to:
• Full Name, Address, Birthdate, and Other Identification Details
• Government-issued IDs and Numbers (e.g., TIN, SSS, UMID)
• Contact Information (Mobile Number, Email Address)
• Financial Information 

We process personal information solely for legitimate banking and operational purposes, including:
• Account opening, maintenance, loan applications, and related services
• Regulatory reporting to the Bangko Sentral ng Pilipinas (BSP), AMLC, and other authorities
• Customer verification, risk assessment, fraud prevention, and security monitoring
• Communication of official notices, advisories, or account-related updates 

We do not sell or disclose personal information to unauthorized third parties. However, personal data may be shared with the following when necessary and lawful:
• Regulatory agencies and supervisory authorities
• Accredited service providers, auditors, and partner financial institutions 

Personal information is retained only for as long as necessary to fulfill the purposes stated above, comply with regulatory requirements, and maintain accurate records. The bank employs strict security and access controls to protect data against loss, unauthorized access, disclosure, or alteration. 

Customers have the right to:
• Access, correct, or update their personal information
• Object to processing under certain circumstances
• Request data portability, when applicable
• File a complaint with the National Privacy Commission (NPC)